How can I verify the quality of your products?
High-resolution detailed photos and free samples are available to verify the material and finish quality before placing an order.
Do you provide door-to-door delivery services?
Yes, we offer door-to-door delivery services to make the process easier and ensure the tiles are delivered directly to your location.
What is the policy for samples and associated costs?
Free samples are available. Shipping costs for samples can be handled via freight collect or prepaid by the customer.
What happens if the products are damaged during transition?
All products are insured. In the rare event of breakage, our after-sales team will investigate the cause and ensure you are properly compensated.
Can you manufacture products based on custom designs?
Yes, we specialize in OEM, ODM, and OBM services to meet specific architectural and design requirements.
What benefits are available for long-term distributors?
Regular partners enjoy exclusive discounts, free shipping for samples, custom packaging options, and specialized QC according to specific project needs.
Aura Stone
